Give every customer the attention of a dedicated client advisor. One that will make them feel supported and cared for.
2Sent replies in seconds, remembers what each customer likes, recommends with context, and follows up at the right moment. Every customer gets personal, attentive service, whenever they message — while your team steps in only when it's essential.
Every conversation starts from zero.
Growing usually means treating everyone the same. It shouldn't.
Someoneasksaboutsizingbeforetheybuy.Weekslatertheymessageaboutareturn—newticket,newagent,nomemoryofthefirstexchange.Yourstoreholdsallofit:theorder,thesize,thereasontheycameback.Theconversationneverseesanyofit.Soeverymessagestartsasifyouhadnevermet.
Live in about a day.
Connect your store and channels, drop in one line, and 2Sent starts remembering every customer — you watch it all from a single dashboard.
Connect your store
Link Shopify or your custom store. 2Sent reads your catalog, orders and inventory live — nothing to migrate, nothing to rebuild.
Connect your channels
Plug in WhatsApp — and iMessage, Telegram or RCS. One thread per customer, the same memory across every app they already open.
Add it to your site
Drop one script — or the “Text us” button — onto your product pages. That is the whole install.
<!-- one line, any store -->
<script src="cdn.twosent.com/embed.js" defer></script>Teach it your voice
2Sent learns your brand tone and imports past conversations, so it sounds like your best associate from message one — grounded in your catalog, never guessing.
Go live & watch
Every conversation lands in one dashboard. AI resolves most; your team steps into the same thread when it matters — and a holdout shows the revenue it actually added.
One thread per customer. WhatsApp, Telegram and your website in a single conversation, with their orders, consent and memory right beside it.
Narrow on purpose.
Most tools help you send more messages. We help you make them effective.
One job, done completely: carry the whole customer relationship in a single thread. Not a marketing suite. Not another inbox to check.
Total recall
Every order, size, preference and conversation in one place. The thread picks up exactly where it left off, months later.
Warm, never a dumb bot
It writes like your best sales associate: on-brand, precise, and it knows your catalog cold.
Human when it matters
Your team steps into the same thread for the hard moments, briefed and in context. The customer never feels the handover.
Your data stays in the EU
Residency by design, not a checkbox. Built for GDPR from the first line of code, not retrofitted later.
Meet customers where they already areWhatsApp
The channel is theirs to choose. The memory is yours to keep. 2Sent carries the same history, tone and context across every app your customers already open — so the conversation is continuous even when the app isn't.
One thread, across every channel — and it never forgets.
It plugs into what you already run.
The channels your customers use, the platforms you sell on, and a one-line embed for anything custom.
Live in about a day, in a few lines. Drop one script on a custom site, or push store context from your backend. Everything else — memory, routing, hand-off — is handled.
Questions, answered.
Tap a question — the answer replies like a text.
Let every customer be known.
Start a risk-free four-week pilot on your Shopify or custom store — live in about a day, measured against a holdout, hosted in the EU.
Four-week pilot, measured against a holdout — hosted in the EU.
Or tap Text us and talk to the same concierge your customers would.